6. What customer support is available?
If you come up against any issues with your bills, having access to reliable customer support is essential. Do some research and see whether your chosen bill splitting service provides responsive customer support. You can read reviews or when you’re researching each service, you might find which services are more responsive and which aren’t!
Check the support hours and the channels available, such as phone, email or live chat, to ensure you can get help when you need it. There’s nothing more frustrating than not being able to get in touch when you’ve got a problem.
To ensure you’re using a credible service be sure to check out review platforms such as Trustpilot. Split The Bills are proud to currently hold a 4.8-star (Excellent) rating on the platform, with over 3,000 reviews.